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Building Fabric19 Jul 2026

Drainage maintenance in care homes: obligations and best practice

Blocked or failing drainage in a care home can create hygiene, flood and structural risks. Operators have duties under the Water Industry Act 1991 and building regulations to maintain drainage systems.

Why this matters

A drainage failure causing flooding or sewage ingress triggers CQC concern about environmental safety. Insurers may refuse claims without maintenance records.

What to do
  • 1CCTV survey all drainage systems at least every 5 years or after any blockage or subsidence event.
  • 2Keep drainage maintenance records including dates, findings and any remedial work.
  • 3Clear all external gullies and rainwater goods at least annually, before winter.
  • 4Use a Water Jetting Association registered contractor for high-pressure drain clearance.
Primary source
Water Jetting Association: safe use of water jetting
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